Privacy Policy
Last updated: April 1, 2026
Introduction
ML ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our machine learning platform and services.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Payment information (processed securely through our payment providers)
- Organization details for enterprise accounts
Usage Data
We automatically collect certain information when you use our platform:
- Log data (IP address, browser type, pages visited)
- Device information (hardware model, operating system)
- Usage patterns and feature interactions
- Model training metrics and performance data
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
- Personalize and improve your experience
Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants, auditors)
- Law enforcement when required by law
- Other parties in connection with a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption at rest and in transit, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@ml.com